Sales Policy for PrimeHexPC

Effective Date: March 5, 2025

At PrimeHexPC, we are dedicated to offering our customers a seamless and secure shopping experience when purchasing luxury watches. This Sales Policy governs our terms for pricing, orders, promotions, shipping, and customer obligations. By purchasing from us, you agree to comply with the terms outlined below.

1. Pricing & Payment Options

  • All listed prices on PrimeHexPC are in USD and may be subject to applicable taxes or duties depending on the customer’s location.
  • We accept secure payments via credit/debit cards, PayPal, bank transfers, and financing options for eligible purchases.
  • Prices may change without notice due to supplier costs, currency fluctuations, and product availability.
  • All transactions are encrypted and secure, and we do not retain sensitive payment information.

2. Discounts, Promotions & Offers

  • We periodically offer seasonal promotions, exclusive discounts, and bundle deals on select luxury timepieces.
  • Promotional codes are single-use only and cannot be combined with other offers unless specified.
  • Clearance and final sale items are non-refundable and non-exchangeable.
  • Custom orders, engravings, or pre-owned items may not be eligible for promotions.

3. Order Confirmation & Processing

  • After placing an order, customers will receive a confirmation email with purchase details.
  • Orders are processed within 1–2 business days, and a tracking number will be provided upon shipment.
  • If an item is temporarily out of stock, we will inform the customer and provide an estimated restock date or issue a full refund.
  • We reserve the right to reject orders suspected of fraud, misuse of discount codes, or errors in pricing.

4. Shipping & Delivery Policy

  • Domestic shipping (within the U.S.): 2–7 business days.
  • International shipping: 5–20 business days (varies based on destination and customs processing).
  • Customers are responsible for import duties, customs taxes, and VAT imposed by their respective countries.
  • Insured shipping is provided to protect against damage or loss during transit.

5. Order Cancellation & Modification

  • Orders can be canceled within 12 hours of placement. Once processed, orders cannot be canceled or modified.
  • Customized watches, special editions, and engraved items are non-refundable and non-exchangeable.

For sales-related inquiries, please contact our team:
📩 Email: info@primehexpc.com
📍 Address: 164 Skeet Range Rd, Coats, North Carolina
📞 Hotline: (919) 894-7169

PrimeHexPC reserves the right to amend this policy at any time without prior notice.